College Relations Coordinator

TITLE: College Relations Coordinator

REPORTS TO: Senior Director of College Relations


WORK LOCATION: Approved for Telecommuting

DATE: October 14, 2021

OBJECTIVE: Assist College Relations personnel with increasing the number of university partnerships and maximizing their level of engagement with Phi Theta Kappa.


Identify prospective university partners to increase number of PTK Connect subscribers, cultivate contact lists, conduct Zoom demos to educate about PTK Connect and supplemental recruiting resources, field phone calls/emails from prospects, and assist in preparing sales and renewal reports.

Promote growth of Transfer Honor Roll program by creating PTK Connect access for increasing number of senior college representatives to update transfer profiles, provide virtual training and respond to phone calls/emails, update and enhance FAQ, and assist with identification, notification, and recognition of annual award winners.

Facilitate ongoing PTK virtual transfer fairs including event set-up, coordinate sign-up process and communicate instructions for college and student participants, promote events through collaboration with other departments, and prepare file of student registrants and attendees to share with participating colleges.

Educate senior college representatives about benefits of designating a PTK scholarship, coordinate scholarship update project involving consistent outreach to encourage partners to share/update details of existing/new transfer scholarships on PTK Connect, and assist in tracking newly created and discontinued awards.

Contribute to creation of theme and copy for annual Partners in Excellence fall publication, assist in identifying colleges and students to spotlight, prepare updated distribution list to send out to all current and prospective university partners via mail and email, and cultivate partner list for inclusion in publication.

Promote Convention engagement opportunities for university partners as transfer fair exhibitors/sponsors, facilitate communication with representatives traveling to annual event, assist in coordinating Ed Forums and professional development/networking events for university representatives, and assist with College Relations efforts on-site.

Prepare for College Relations involvement in professional conferences including registration/sponsorship process and proposal submission, travel arrangements, order and ship promo items and materials, and contribute to presentation and/or exhibiting at the event (e.g. NACAC, NISTS, ACHIEVE).

Provide consistently outstanding customer service by analyzing and exceeding needs, recommending solutions, and resolving problems.

Support implementation of the strategic plan.


  • Bachelor’s degree or experience in 2- and 4-year transfer pathways is preferred.
  • Three years of related experience required.
  • Must be able to travel.
  • Professional written and verbal communication, organizational, and interpersonal skills.
  • Examine data to grasp issues, draw conclusions, and solve problems.
  • Clearly conveys and receives information and ideas.
  • Values and promotes diversity through equitable practices and inclusion of others.


This work environment is an office-like setting with moderate noise. 

  • Physical Exertion: The incumbent may frequently be required to lift approximately 10 pounds and/or occasionally up to 25 pounds. 
  • Vision: The incumbent must possess close, midrange, distance and peripheral vision; as well as the ability to identify colors, judge distances and adjust focus. 
  • Speaking/Hearing: The incumbent must be able to give and receive information through speaking and listening. 
  • Motor Coordination: The incumbent in this position is frequently required to:  use their hands and reach with their hands and arms. The incumbent is occasionally required to: stand, walk, and stoop, kneel, crouch or bend. 


The physical requirements listed for this job are not exhaustive and additional requirements may be added as needed.  Corrective devices may be used to meet physical requirements. 

Organizational Culture

Phi Theta Kappa is committed to supporting a culture of inclusion, where all employees are empowered to be themselves and to make their most significant contribution to our mission. We work relentlessly to celebrate our members and provide them with the tools they need to grow and thrive. We seek to be agile and responsive to the needs of our students, to be good stewards of our resources, and to approach our work with energy and creativity.


Phi Theta Kappa is committed to the elimination of unlawful discrimination in connection with all employment relationships, business operations and programs. Discrimination based on gender, family or marital status, race, color, national origin, military or veteran status, economic status, ethnic background, sexual orientation, gender identity, transgender status, genetic information or history, age, disability, political affiliation and cultural and religious backgrounds is prohibited.

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