At a time when everyone wants to make their opinion heard, one of the best things you can do is learn to be good listener.
Active listening is one of the most important communication skills you can master. The purpose of active listening is to make sure the other person is heard, that their viewpoint is shared.
In this short video, PTK’s Associate Vice President of Program Implementation Jennifer Stanford shares seven things you need to know about active listening. Check out our Competitive Edge course to learn even more about listening and communicating.
Watch the video: